The pool area was a highlight, accompanied by friendly staff, notably Everett, who was exceptionally helpful. Room cleanliness was commendable, and I appreciated the DOVE amenities provided.

great location but needs maintenance

The amenities were impressive, especially the pool area which was clean and well-maintained. I appreciated how accommodating the staff was when I had requests, making my family feel at home. The proximity to the balloon festival was a big advantage, allowing us to enjoy the event easily.

The hotel itself needs significant maintenance as some areas appeared neglected.

Check-in smooth, thanks to the friendly staff. Judy made a great impression. The pool area was clean and provided a nice place for the kids to relax after a day out. The DOVE amenities in the bathroom felt luxurious. However, we faced a few issues during our stay. The toilet ran for two days, and it wasn't addressed. The breakfast selection ran out quickly, so getting there early is crucial. Noise from the lobby area at night affected our sleep with loud talking and laughter. Overall, I appreciated the comfortable beds but wished for quicker maintenance responses and improved breakfast availability.

We really enjoyed how close the hotel was to the balloon festival park, making our visit super convenient. The staff went above and beyond to ensure we had a comfortable stay, especially the friendliest member, Judy, who made our kids feel welcomed. The amenities, particularly the pool area, were fun and well-maintained, perfect for family activities.

Our only concern was the noise from the lobby area, which made it hard for the kids to sleep.

The staff was exceptional, particularly Michael at the front desk, who was welcoming and helpful throughout our stay.

The parking lot was inadequate during peak hours, forcing us to park at a nearby gas station which felt less secure.

No nonsense – just the truth

The customer service truly stands out. Judy and Andrea made me feel exceptionally welcome. I loved the modern room lighting and appreciated the ample breakfast choices. The easy laundry payment through an app was a fantastic surprise! A clean, comfortable stay that deserves top marks for service and amenities.

It was just an excellent fit for a short break in Albuquerque with good value for cost. The shuttle to the Balloon Festival was super convenient and saved us parking hassles. Make sure to check out the breakfast early for the best items available.

This hotel is perfectly situated near the Balloon Fiesta, making it a great spot for balloon lovers. The hot breakfast was appreciated, especially with convenient to-go bags for our kids. Michael at the front desk was incredibly friendly and made our check-in seamless.

In my wife’s opinion, more attention could be given to room towels.

Welcoming atmosphere, ideal if you appreciate attentive staff and spacious rooms designed for comfort.

The staff was super friendly and helped with extra blankets and necessities like toothpaste (big win). The breakfast choices were plenty and the wifi worked great. Loved the pool area after a long day.

Everything was exceptional.

It was just a good match for a brief stop-in in Albuquerque with high value for money. The beds were cozy, making it easy to catch up on sleep after a long drive. Try to get to breakfast early for the best selection.